DISQUS

SidSavara.com: Can Virtual Assistants Make You More Productive? An Experiment

  • Ilya Grigorik · 1 year ago
    Sid, interesting article, great job. Quick question.. Looking at the TimeSvr site, they define a task as "single request (e.g. book a flight), which takes up to 20 minutes of the Aide's time". Am I reading that correctly.. the task has to be sub 20 minutes? What I want to submit a 'wide open research question' which might take several hours?
  • Sid Savara · 1 year ago
    Ilya,

    First off thank you visiting. Second, I was not sure, as my research tasks (as you can see) took more than 20 minutes. I figured I would go straight to the source, and asked the COO what counts as a task. Here is the response:

    "The research tasks you sent in count as one task each, the idea is that with the $59 unlimited personal use plan, clients can send in unlimited 20-30 minute tasks (like the Socializr tasks you sent) along with a few web research tasks which can take longer. "

    So it sounds like you can have a few intensive tasks - but not too many. This might be a deal breaker for folks who are looking for dedicated research assistants.
  • Ali Zaki · 1 year ago
    Thanks for the glowing review Sid. Appreciate it :). I should point out though that we're way cheaper than any single Virtual Assistant due to our on-demand approach to tasks. You're absolutely correct when you say we are perfect for people who can't justify a single full-time Assistant but need someone to provide short bursts of help.
  • Ali Zaki · 1 year ago
    Wow! We've actually had such a great response from customers old and new, that we had to take down new signups a few minutes ago. Don't want to take on customers and not deliver. Will be back up in a couple of days latest.

    In the meanwhile, folks, leave a name and contact so we can put you on a priority list.
  • JohnPenson · 1 year ago
    Great article! It's nice that you included links to examples of the work that Timesvr produced for you,
    but it would be really interesting to see exactly what you e-mailed/sent to the folks at Timesvr to get
    such great results from them. That would go a long way towards demonstrating the effectiveness of the service.
  • Sid Savara · 1 year ago
    John -

    That is a very good point, and one I hadn't considered. I have gone and updated the task pages to now include the original emails I sent. Thanks for visiting, and also for your feedback - I appreciate it, and I hope it makes this article more useful to others as a result.
  • Mark · 1 year ago
    Dude, just pasting your sentence into Google: "find me restaurants in Honolulu with a Happy Hour (alcohol and food served) at 3 p.m. on Sunday" finds an awesome list of good hits. That's less than 30 seconds work, considering slow typing. And I bet you counted that as an hour spent by them, and an hour saved by you. Let's get real, shall we?
  • Sid Savara · 1 year ago
    Mark - Excellent response. In this case I didn't think TimeSvr actually saved me much time, I enjoyed that they actually called restaurants and checked.

    You make a very valid point though - some tasks we may FEEL really good about having other people do, but are they really saving us any time? Probably not. In this case, since I had very poor EDGE coverage for my blackberry, I was happy to call in and have them handle the task.
  • Mark · 1 year ago
    20 minutes? 20 seconds, more like it.
  • Paul Stamatiou · 1 year ago
    Great post Sid! I've just recommended them to a business my family runs.
  • Sid Savara · 1 year ago
    Thanks Paul! I'd love to hear back from you about how it goes, especially since businesses are less forgiving of mistakes than individuals.
  • Alex Shalman · 1 year ago
    This is a great article Sid. I have some experience with Timesvr and I do get a lot of value out of them. Of course, as you've discovered, if you want the best job you often have to do it yourself, or at least double check results.
  • Sid Savara · 1 year ago
    Hi Alex,

    Thanks for visiting, and your comment. You're right, I often do feel like
    if I "want something done right, you gotta do it yourself" - or double check
    their work =)

    What has been helping me with my solo assistant is providing detailed
    feedback, and giving him a set of criteria that can be measured for each
    task, so he is capable of double checking his own work. I'm working on a
    post about process mapping right now discussing this, as it's definitely one
    of the keys to my successful outsourcing.
  • Jonas · 1 year ago
    Would you share these criterias with us?
  • Sid Savara · 1 year ago
    Jonas,

    Thanks for your comment. I'm going to write a full post about it, but here a brief example: I like having pictures for my blog posts.

    Currently I find them all myself, but it takes time because not every image I find online is of good quality. I am transitioning that out so that I can have a library of quality images and then pick an appropriate one for the post.

    So, I have given him this general requirement to find productive and inspirational pictures.

    Now if I tell him that and he fails, it's my fault - because I have to review everything to see if it fits. So some "nuts and bolts" guidelines on what qualifies as a quality image for his review are: main subject must be at least 40% of the picture, the picture should look good on a screen with a relatively low number of colors, the picture should scale well to a thumbnail versus full screen. License must require no attribution.

    FYI, for the followup question that I anticipate: I am using sxc.hu, so he can just login to the account, add images to the "lightbox" for review, and then I can review them and transfer them to a different lightbox if I like them.

    Hope this helps!
  • Jonas · 1 year ago
    Cheers. Looking forward to your next post on the topic.
  • Vijay Veerachandran · 1 year ago
    Sid, great blog, I joined in Timesvr and just put some request of various size especially some research type and small level. I am waiting for a response and hoping that I wouldnt be disappointed.

    Few answers they give for asking Real estate blogs in India, He just give 5 which could have pulled in the first google search. Let us see how they are doing and will keep you posted.

    I have few people who might be interested in this service and depends on the response I am gonna recommend them.
  • Sid Savara · 1 year ago
    Vijay,

    Thanks for reading and for your feedback. Feel free to email me, sid [at]
    sidsavara [dot] com, I would love to hear about your experiences with
    outsourcing work - via TimeSvr, or otherwise. I would love to put together a
    post with reader examples and experience =)
  • Stephen Hopson · 1 year ago
    This was a fascinating read because I had been contemplating the idea of getting a virtual assistant for myself at some point. While I was reading, my mind kept wondering what kind of tasks you assigned your virtual assistant when I was rewarded with a couple of links describing exactly the kind of work you farmed out. They were excellent!

    Becvaus of those "real-life" examples, it made me consider the idea of using a virtual assistant even stronger because you made a very compelling case for those who might need it. I'm not at the point yet where I need one becuase my schedule is pretty flexible with the level of business I am doing as a speaker. However, once my schedule grows a bit heavier and thus "unmanagable," that's when I think a virtual assistant will come in handy.

    So, I'm saving this as a bookmark for future reference. Thanks for sharing your experiences with us.
  • Sid Savara · 1 year ago
    Thanks Stephen, I'm glad you enjoyed the article!

    I think for people such as yourself, where *you* are the product, it might
    be more difficult to have virtual assistants. Although, one great piece of
    advice I got from watching the Derek Sivers/Tim Ferris presentation (it's
    all over the web, you may have seen it) was to "get over myself" - as if I
    am the only person who can check email etc. Although I still check all my
    own email, I realized that I am not the only person capable of searching
    Google, researching sources, and collecting relevant quotes/anecdotes for
    articles =).

    Although it does take some of the fun out of it!
  • Paul · 1 year ago
    I'm trying a service based in Raleigh, NC called longerdays.com. You have a lead assistant, who delegates out to teams based on specialty. I needed a radio promo wordsmithed in 20 minutes and they gave me 3 versions. It is more expensive, but I'm hoping to avoid the language/translation problems I've heard about with overseas services. They are working on creating a blog for my wife's passion for cooking, a Wiki for me and are doing some research as well. I had them make a Dr. appt for me today and had about a 2 hour response time. You can IM them if you need more immediate response. They have several ways to contact them and a dashboard with a whiteboard area, file upload/download and you can see who is working on your project.
  • Sid Savara · 1 year ago
    Thanks for the heads up Paul.

    You are right - they look very expensive. $22 an hour base rate, and $23
    incremental. They better be miles above the competition for those prices.
    On Elance I found providers in the United States for $7-9 an hour.

    On the other hand, if you are doing tasks that require a very strong grasp
    of the English language and writing skills (like radio promotions), I don't
    think cheaper off shore help has yet caught up with their language skills.
    It brings up an interesting point: I did not ask them to write or create
    anything for me, but perhaps those types of tasks would highlight the
    differences between native English speakers and non-native.
  • Cindy King · 1 year ago
    You really have this covered. I was just reading that someone was putting together a plan like this to sell, it seems you post will eliminate the need to sepend money on his product!

    Great post, I stumbled it and included it in my Sunday Blog Carnival.
  • Sid Savara · 1 year ago
    Thanks Cindy!
  • Alec Satin, PMP · 1 year ago
    Sid,

    This is fascinating. A light is slowly getting brighter inside my head as I think about your idea of self as bottleneck. Have to let this percolate a bit to see how it plays out.

    Thanks for stimulating thought.
  • Sid Savara · 1 year ago
    Thanks Alec!

    I am working on a related post you may enjoy about time and life as a finite resource, hoping to have it up in the next few weeks - but it'll be ready when it's ready =)
  • Jeremy Orbell · 1 year ago
    Wow! That's a great article which kept me reading right to the very end. I'm going to look into this for my employer who I'm sure could benefit from the TimeSvr service in so many ways. :)

    Many thanks!
  • Sid Savara · 1 year ago
    Thanks for the feedback Jeremy! If you do try it out, be sure to report back (I think we're already corresponding over email). I'd love to hear about the results - and either update this post, or publish a new one.
  • ITCN NJ Web Design · 1 year ago
    I have quite a few automated tasks that I hate doing, but until now didn't even consider hiring an assistant ... thanks for the idea!
  • Sid Savara · 1 year ago
    You're welcome Barry! We're definitely going through a major shift: it used to be mostly corporations that out sourced, but I think over time we're seeing more and that individuals can benefit as well. I'm excited about it!
  • Lasse Heindorff · 1 year ago
    Great article. Very informative. If only there were danish speaking/writing virtual assistants at a payable rate. India: Make danish an obligatory course in your elementary school, please! I need to start a business targeting english speaking people.
  • Sid Savara · 1 year ago
    Thanks Lasse!

    It's interesting you bring that up - a lot of people are requesting Spanish as well. I'm sure we'll see some niche outsourcing firms pop up serving these needs: perhaps hiring Danish to English translators on one end to receive the requests from clients, and then outsourcing the tasks themselves to other firms, or completing them in house. I hadn't thought of that before - I wonder if some of them are being ramped up now or already exist =)
  • Lasse Heindorff · 1 year ago
    There's about 335 million spanish speaking people in the world and merely 5 million danish speaking people. I would be surprised if there wasn't any spanish Virtual Assistants around. Danish is much tougher to learn (second toughest in the world, many say), so I am afraid that in connection with the low amount of people speaking, reading and writing the language, there's probably noone who would make the effort to learn and start such a service. English and/or spanish projects are more fun anyhow: The audience is so much bigger.
  • Sid Savara · 1 year ago
    Interesting statistic Lasse - I didn't know that. On the other hand, there are many Hindi speakers (the language we speak in India), but they still learn english because that appears to be the main language they do business in - possibly due to the heavy American outsourcing boom.

    Perhaps I'll do a followup article in the future where I look for multilingual virtual assistants and give them a try - I took some spanish in high school and college and though I am quite rusty, it might be fun!
  • Cindy King · 1 year ago
    Great post, but I hope your outsourcing does not mean that you will be giving fewer of these posts!

    I do like the idea of outsourcing the tasks that don't bring in money, but tasks that still need done. I have not done much yet, but do think that it will be something I do in the near future. Having part of the research do is a great example. One ting I did was outsource some programming. My partner normally does it, but there was one item that was out of his skill set. We used rent-a-coder to have the programming done and this helped in 2 ways. First, my item was done over a weekend and second, my partner was able to read the code and figure out how to duplicate the process for our next projects.

    Stumbled and included in my blog carnival.
  • Sid Savara · 1 year ago
    Thanks Cindy =)

    Programming is one of the best items to outsource, especially if you know exactly what you need done and have someone (like your partner) who can validate that they did the work properly so you can learn from it. In my case, I am a software developer, and even though I know I could outsource some of the things I do here - I sometimes have a hard time giving up some control =)
  • virtualassistant21 · 1 year ago
    A growing number of businesses are hiring virtual assistants to ease their stress and get work done quickly and efficiently.A Virtual Administrative Assistant is sometimes often called just a Virtual Assistant, this being because they accomplish and in summary to basically the same thing.
  • Jacques Mattheij · 1 year ago
    hi Sid,

    Thank you for this work, it is very much appreciated.

    Question: Now that you have the experience with both and some time has passed, what has been your decision in the longer term, your 'single' personal assistant, timesvr or both ?

    best regards,

    Jacques mattheij
  • Sid Savara · 1 year ago
    Hi Jacques,

    I still stand by the recommendation I made, but to be fair, I stopped using
    TimeSvr after I completed the trial - I had a personal assistant before the
    trial, so I already had an understanding with them.

    In the long run, if you have enough work that you require consistently done
    exactly the same, like I did, I think a single assistant or consistent team
    is still better. The main downside is if they are in a time zone 12 hours
    away, you need to really have everything organized to keep the gears moving.

    For someone who isn't sure what they need, or have varied tasks that are
    short and/or need them to be done quickly, TimeSvr or a related service is
    probably a better way to dip your toes in. I am not sure how long they will
    continue to run their free trial offer - as of right now, they are down to 3
    days for a free trial, which is also a good way to try it out, and something
    that I think is unfair to ask of a single virtual assistant.

    Thanks for your comments, and I hope you enjoy what you've found here and
    continue to be part of this community.
  • KateLaFrance · 1 year ago
    Sid great article! I would like to see an actual comparison, however, with an American Virtual Assistant. The average rate in the US $25-75 /hr would probably shock your readers but the value provided would be much more valuable. My clients pay me typical American rates and, in exchange, know they can trust me to just about run their businesses for them. I am on top of every facet of their operation and am able to make executive level decisions that save them time and money. I also advise them of JV and PR opportunities and recommend and design new products. Most US VA's are not just "tools" but virtual partners in their clients' businesses.
  • Sid Savara · 1 year ago
    Hi Kate,

    That's an excellent point. As a software engineer, I certainly agree that
    you often get what you pay for. My rates are significantly higher than not
    just outsourced developers, but other software engineers in the United
    States as well. The upside? I have loads of experience, great references,
    and am excellent at what I do.

    I think it would be an interesting comparison, and perhaps I'll look into it
    in the future.
  • Katy · 11 months ago
    I've been toying with the idea of either getting a virtual assistant or even getting a live and local one. Right now, cost is the biggest issue for me and it's looking like TimeSvr might be just the sort of thing I'm looking for. Though first, I think I really need to sit down and figure out what I'd like someone to actually DO and how to delegate it.

    Thanks for sharing your experiences.
    ~Katy
  • Sid Savara · 11 months ago
    Hi Katy,
    Thanks for your comment! I think as these services get better and more
    affordable we'll definitely see more people taking advantage of them.

    One of the biggest challenges I had was parceling out work and figuring out
    how to appropriate task my assistants. I think the language and cultural
    barriers are no longer the biggest issue. Like you said, it's taking the
    time to sit down and figure out what tasks to outsource, and how to
    effectively delegate them =)
  • Kathy · 9 months ago
    Great job.! You did a brilliant job in weighing the options and even did an experiment to prove which does better job.I for one also believe that hiring VA's whether dedicated or a team would totally depend on the variety of tasks you want them to do or the skills you're expecting from them. One client would say that they're better off with a single VA because of its consistency but other clients would say otherwise. The bottom line is what might work for a specific person does not necessarily mean it works for others too.
  • Sid Savara · 9 months ago
    Hi Kathy,
    Thanks for your comment! I appreciate your feedback. I agree with you -
    unless someone's needs are identical to my own, they may choose a different
    solution =)
  • Tinu · 9 months ago
    I just happened to find a link to this on FB and in the two hours since I read it, I have a dedicated person from TimeSvr working with me. And Zaki is great people, responded immediately. I'll have to do a review on my site as well. :)
  • Sid Savara · 9 months ago
    Hi Tinu,
    Glad to hear it! I appreciate the feedback, and I'm glad it is working well
    for you. I've only written my personal experience - whether yours ends up
    being positive or negative, I think it's important to share =). Based on
    the experience I had, of course I would hope others have positive
    experiences as well.
  • Mark - Productivity501 · 9 months ago
    Interesting. I may have to look into Timesvr. I have had good luck with hiring a local non-virtual assistant. What I found with a VA in India is suddenly I was doing all the physical things like running to the store, etc.
  • Sid Savara · 9 months ago
    Hi Mark,
    I'm a huge fan of Productivity 501!

    Thanks for your comment. I agree - there are some things that a virtual
    assistant simply can't do and that requires the help of a real life, in
    person assistant. I am working on putting together my thoughts on this
    issue, as I've started outsourcing more of my "in person" tasks (such as
    hiring a cook via craig's list - I have also recently taken to maids to
    clean my apartment, as well as hiring someone to do laundry).

    With regards to TimeSvr, I'd be interested in hearing your thoughts about
    how it turns out - I'll keep an eye on Productivity 501 to see updates from
    you there about it as well!
  • Sarah Muzzammil · 8 months ago
    Read your article ...and the concept seems very interesting. The best thing is mutiple aides with multiple ideas and quality of work in limited time. But am just wondering can you rely on other ppl to do your imp tasks such as for some research...like i would only be contented if i do it myself. that way you gain more and at the end of the day...you are satisfied
  • Sid Savara · 8 months ago
    Hi Sarah,
    Thanks for your comment! I think there is definitely some things I would
    want to research myself, to learn specific domains better. In many cases
    though, I prefer to have someone else research, analyze and present me with
    results, if I need to make a decision quickly.
  • Titan · 6 months ago
    Sid, firstly may I say that your article is excellent and has got me absolutley itching to get started with a VA. Secondly, can i be so cheeky as to ask you for Prabhu's details. If you dont want it to go public you can e-mail me. Pretty please! Thanks, Titan.
  • Paul Stamatiou · 4 months ago
    Once again, thanks for the review, I finally went back to this post months after I had read it and I think I'm ready to try out an assistant. As for "They have a system where you can input your passwords for various sites, which are then stored securely on a server in the US. The aides never see your password, but the system somehow allows them to use your digital identity to handle tasks for you" well I'm a bit paranoid with that stuff... but it seems very handy!